65zz Privacy Policy —
Your data, our responsibility

Welcome to 65zz. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. 65zz believes that your privacy is a fundamental right — not merely a legal obligation.

By using our platform, you agree to this Privacy Policy. Please read it carefully. If you have any objections, contact us before using the platform.

65zz collects only the information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of what we collect:

65zz may collect your information in several ways. In every case, your consent is our top priority:

• Directly from you: At the time of registration, during KYC verification, or when contacting customer support.
• Automatically: When you use the platform, device and usage information is collected through cookies and tracking technologies.
• From Third Parties: Transaction confirmation details are received from payment processors (Mobile Banking, Nagad).
• From Public Sources: To prevent fraud, certain information may be verified against publicly available databases.

65zz uses your information only for specific, limited purposes. Your personal data is never sold to advertisers or unauthorized third parties:

• Account management: Creating your profile, verifying login, and ensuring account security.
• Payment Processing: Processing deposit and withdrawal transactions.
• Service Improvement: Analyzing usage patterns to improve the overall platform experience.
• Contact: Sending important updates, security alerts, and promotions.
• Fraud Prevention: Detecting unusual transactions or suspicious activity.
• Legal obligations: Retaining and providing information as required by regulatory authorities.
• Responsible Gaming: Identifying addiction risk and providing timely support.

65zz never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

• Payment Processors: To process transactions through payment gateways such as Mobile Banking and Nagad.
• Technology Partners: With providers of hosting, security, and analytics services.
• Law enforcement: In response to a court order or a lawful government request.
• Fraud Prevention Organizations: Cross-referenced against industry-standard blacklist databases to prevent fraud.

65zz uses industry-leading technology to protect your data. Our security measures are multi-layered and continuously updated:

• 256-bit SSL Encryption: All data transfers are completed through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security at the time of login.
• Firewall & DDoS Protection: Protection against cyber attacks at the server level.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Data Encryption: Sensitive information stored in our database is kept in encrypted form.
• Restricted Access: Only authorized personnel have access to your data.

The 65zz website and app use cookies to enhance your experience. Cookies are small text files stored on your device:

• Essential Cookies: Essential for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: For analyzing page load times and usage patterns.
• Preference Cookies: To remember your language and display preferences.
• Analytics Cookies: Anonymous usage data is collected to help improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

65zz believes you should have full control over your own data. We therefore guarantee the following rights:

65zz strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors.

If we become aware that a minor has used our platform or provided their information, the account will be immediately closed and all associated data will be deleted.

65zz may update this Privacy Policy when necessary. We will notify you in advance of any significant changes:

• Via on-platform notifications or pop-ups.
• By sending an SMS to your registered mobile number.
• Via email with full details.

Continued use of the platform after an update will be considered acceptance of the revised policy. Please read any change notifications carefully.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We aim to respond within 48 hours.

To exercise your rights or request data deletion, contact our support team directly. Please include your registered mobile number or user ID in your request so we can verify your identity promptly.